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| Customer Service/Six Sigma Quality Manager
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| ·4.6 years of experience in IT and Banking industry across IT Infrastructure and Service Quality services.
·Sound understanding of quality related concepts and practices.
·Excellence in leadership, planning, organization and training & communications.
·Experience in Process Management and Process Review Audits.
·Experience in IT Operations with an in depth knowledge of People Management, Relationship Management, Account Handling and New Hire Training.
·Trained and implemented Lean methodologies in multiple projects.
·Trained in ITIL framework and have experience in Problem Management and Incident Management.
·GB trained – Tested and worked on multiple high-end projects.
·Significant contributions to business development and profitability.
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| Resume reference: | ay4NXWwG | |
| Date last updated: | October 6, 2008 | |
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| Education: | Bachelor's degree - Computer Application | |
| Experience: | 5-9 years | |
| Employment situation: | Unemployed | |
| Salary expectations: | 70k annually | |
| Availability: | Immediately | |
| Type of employment: | Full Time | |
| Location: | MN/Other - Bloomington | |
| Looking to work in: | MN/Duluth, MN/Mankato, MN/Minneapolis, MN/Rochester, MN/Other | |
| Age: | | |
| Gender: | Female | |
| Marital status: | Married | |
| Own transport: | Yes | |
| Driver's license: | Yes | |
| Citizenship: | | |
| Right to work | Yes, I have residence/work permit | |
| English level: | Fluent | |
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